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What is the value of attending the patient advocacy training programs?

The healthcare system is complicated, fragmented and costly. As a result, today’s consumer is looking for direction and unbiased advice they can use to assist them in making informed decisions. To meet this need, an emerging practice of patient advocates is developing. Patient advocacy is a recognized core competency for physicians, nurses, case managers, social work, disability management specialists and other healthcare professionals.

The patient advocacy training program provides a baseline course of study for professionals who want to transition from traditional bedside nursing to those who want to work directly with the consumer and or their families to assist them in navigating the complex healthcare system. The patient advocacy training programs also allows for an independent patient advocate to gain a better understanding about how to make the transition into patient advocacy as a career choice. This is beneficial to the professional patient advocate who doesn’t have a background in clinical practices.

I read that I will receive a certificate once I have completed and passed the exam. What does this mean?

If you complete the course and pass the exam with a score of 70% or higher, you will earn and receive a Professional Patient Advocate Certificate. This notable achievement will act as a base as you continue to work and advance your career as a professional patient advocate.

Will the Certificate in Patient Advocacy allow me to say that I am qualified to be a patient advocate?

Receiving the certificate means that you have completed the course work and training that will allow you to be an effective patient advocate. A certificate verifies that you have completed a course on a specific body of work.

What does the course cover?

This course is designed to provide an overview of the challenges and resources required of professional patient advocates when interacting with patients, their families and their various healthcare needs. The course will sharpen skills especially for those working directly with consumers of healthcare. The successful completion of the required courses and examination will lead to a Professional Patient Advocate Certificate, which in turn will assure consumers and employers that you have advanced training in the emerging practice of professional patient advocacy.

Is a Certificate and a Certification the same?

Many professionals confuse certification with a certificate program or a certificate of completion. Certification is a designation earned by a professional who meets specific criteria and is recognized for having the basic level of knowledge, skills and competency in a particular specialty as verified through a national examination. Currently there are no national certifications or licensure for those patient advocates. The Certificate of Professional Patient Advocacy designates that a professional has completed a course of study in the area.

As the practice of patient advocacy is emerging, it will take time for the body of knowledge to develop and for a certification to be developed that recognizes the basic level of knowledge, skills and competency required. Through the training programs offered by the Professional Patient Advocate Institute and input from advocates in practice that body of knowledge is being developed which will allow us to work toward developing a valid certification.

How often must I renew my Certificate?

Your Certificate is valid for two years. The valid-through date is printed on the certificate.

How do I renew my certificate?

At the time of renewal, you have two options:
1. You can renew through accruing 20 Continuing Education contact hours

2. You can renew through Re-Examination

If you renew through accruing Continuing Education Contact hours will need to:
• complete 20 hours of continuing education

• complete the online renewal form

• pay a $175 renewal fee

If you choose to renew via examination, you will need to complete the certificate process. Professionals choose to update their skills by retaking the certificate training program every other year due to the dynamic changes happening in healthcare.
If I acquire more than 20 clock hours in a two-year period, may I apply the excess of the next renewal cycle?
No, since continuing education is intended to keep certificate holders current with emerging trends and technologies, it may only fall within your current 2-year cycle.

What type of programs can be used to renew my certificate?

Programs should focus on the following topics:
• Patient Advocacy

• Care Coordination

• Patient Safety

• Clinical issues surrounding major disease states

• Transition of care

• Risk Management

• End of Life

• Adherence to care

• Community resources

• Education and empowerment of the consumer

• Cultural Diversity

• Health Literacy

• Trends in healthcare

• Patient centered care

• Healthcare Reform

• Patient engagement

• Others: will be considered on a case by case basis

• Renewal through Continuing Education credits: $175

• Renewal through Re-Examination $350 (Includes a renewal and exam fee)