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Congratulations Patient Advocate Kathy Almoradie, 2017 Platinum Award winner

June 21st, 2017 | Posted in Advocacy 101, Advocacy Stories, Quality Care

Congratulations to Kathy Almoradie, who was the 2017 DecisionHealth Platinum Awards winner in the Case/Care Manager category for the Patient Advocate. Winners were announced in May at the 8th Annual Platinum Awards luncheon in Baltimore. Here is the award-winning entry describing Almoradie’s work as a strong patient advocate who “demonstrates values of compassion, integrity, relationships,Read More

Georgia legislative hearing highlights need to understand patient insurance network

February 14th, 2017 | Posted in Advocacy Stories, Consumer Focus, Insurance Coverage

By Andy Miller | Kaiser Health News Physician, hospital and insurer groups each expressed concerns recently about Georgia Senate legislation that aims to prevent “surprise billing’’ of patients, but perhaps the most compelling testimony came from a legislator’s wife. The Senate Health and Human Services Committee heard testimony Feb. 7 on a proposal to halt theseRead More

Hospitals required to keep caregivers in the loop

January 26th, 2016 | Posted in Advocacy Stories, Consumer Focus, Long-Term Care

By Anna Gorman  Kaiser Health News GLENDALE, Calif. – Diana Matsushima cares for both her husband and sister-in-law full time, giving them their medications and driving them to their doctor appointments. But when either ends up hospitalized, Matsushima said her role as their primary caregiver is often overlooked. She isn’t always included in the discussionsRead More

In caring for sickest infants, doctors tap parents for tough calls

November 17th, 2015 | Posted in Advocacy Stories, Clinical Trends, Consumer Focus, Long-Term Care, Quality Care

By Jenny Gold / Kaiser Health News PALO ALTO, Calif. — Dr. William Benitz walked past the rows of clear plastic isolettes in the neonatal intensive care unit at Lucile Packard Children’s Hospital at Stanford. There’s little room to navigate — the space is jam-packed with the beeping machines, ventilators and nurses, who can care forRead More

Finding Direction Through a Patient Navigator: A Journey of Hope (Part 2)

July 17th, 2013 | Posted in Advocacy Stories

The oncologist seemed nice and eager to help. He was actually very much like the financial representative, although a bit matter-of-factly because he’d obviously done this many times before. He recommended what he termed was “standard of care” and the “treatment of choice,” a combination of chemotherapeutic agents which the patient would have to commitRead More

Delivering Long-Term Services to a Family in Need

May 6th, 2013 | Posted in Advocacy Stories

Shortly before Christmas of 2012 I had a call from a young man looking for help with his parents, both of whom had dementia and were living in their home. They had been needing help for more than years and their son (whom we’ll call John) was at his wit’s end. The week prior toRead More