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Finding Direction Through a Patient Navigator: A Journey of Hope (Part 2)

July 17th, 2013 | Posted in Advocacy Stories

The oncologist seemed nice and eager to help. He was actually very much like the financial representative, although a bit matter-of-factly because he’d obviously done this many times before. He recommended what he termed was “standard of care” and the “treatment of choice,” a combination of chemotherapeutic agents which the patient would have to commitRead More

Delivering Long-Term Services to a Family in Need

May 6th, 2013 | Posted in Advocacy Stories

Shortly before Christmas of 2012 I had a call from a young man looking for help with his parents, both of whom had dementia and were living in their home. They had been needing help for more than years and their son (whom we’ll call John) was at his wit’s end. The week prior toRead More

The Surprising Subpoena, and the Lessons Learned From It

January 12th, 2011 | Posted in Advocacy Stories

You say it’ll never happen to you. You are careful, thoughtful, and kind. You’ve been a nurse for years and feel confident, competent, and professional. And then, out of the blue, a stranger shows up at your front door and hands you a subpoena. Ugh. Now what do you do? I was a swirling bundleRead More

Dedicated Advocacy Overcomes Life’s Difficulties

December 7th, 2010 | Posted in Advocacy Stories

Sam heard the garage door open, so he knew his wife and two young children had returned from grocery shopping. Suddenly, the car horn starting blaring. Alarmed at this distress call, Sam ran outside with a baseball bat, where he was confronted by a man attempting to get inside the car. The man was visiblyRead More