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Patient Advocate Certification Board announces March exams for credentialing

January 22nd, 2018 | Posted in Advocacy 101, Business Development, Professional Skills

Soon you may be able to add a BCPA to your name. The Patient Advocate Certification Board (PACB) has announced the first round of Board Certified Patient Advocate exams, to be held between March 17-31.  A second round of testing is currently planned for Sept. 15-29. The BCPA designation will be the first official credentialRead More

Resources now available on patients’ rights to informed consent, costs for observation status

March 14th, 2017 | Posted in Business Development, Consumer Focus, Insurance Coverage, Professional Skills

Take advantage of updated resources by The Joint Commission (TJC) and the Agency for Healthcare Research and Quality to educate yourself and your clients on patients’ rights concerning informed consent. Also be aware that as of March 8, hospitals must inform patients when they are in the hospital under observation status only, which could costRead More

Building Patient Advocacy Connections To Achieve Shared Goals

March 5th, 2014 | Posted in Business Development

In order for the role of patient advocacy to grow in the healthcare industry, a community must be established that rallies behind the tenets of patient advocacy, supporting its growth and raising awareness about the importance of patient choice and safety. Though the industry is moving in this direction, it is still in an earlyRead More

Business Grows When You Put Your Personal Needs Aside

October 30th, 2013 | Posted in Business Development

Ed. Note: At the 3rd Annual Patient Advocate Conference this December, author Amy Cameron will share strategies on how patient advocates can boost their business and improve their bottom line. Care managers and patient advocates are misunderstood in the marketplace. Many families need help navigating the medical systems, but do not know our profession existsRead More

Building a Patient Advocacy Business: Helpful Resources

January 30th, 2013 | Posted in Business Development

The key to building your professional patient advocate business is to identify the people who can most benefit from your services. Understanding who your target audience is and finding ways to reach out to them is important. Last month we had a great networking call in which Lynne M. Benzion, CEcD, the Associate Director forRead More

Top 5 Legal Considerations Paramount to Patient Advocates

October 16th, 2012 | Posted in Business Development

Private patient advocacy is still a relatively new profession, and because of that, independent advocates might not know where to turn for practical legal advice to help build – and safeguard – their business. Enter Dalia Al-Othman, a lawyer and president and CEO of Boston-based Health Care Navigators LLC. After battling several staph infections, undergoingRead More

How To Secure Patient Contracts: 7 Tips

August 17th, 2011 | Posted in Business Development

Patient advocacy is an emerging field in healthcare, and if you’re going out on your own to establish a business, you may be wondering how to go about finding and contracting with patients. One of the strongest methods for finding patients who need your services is word of mouth. But when it comes to chargingRead More

A Public Relations Primer for Professional Patient Advocates

August 10th, 2011 | Posted in Business Development

Companies are always looking for foolproof communications techniques to increase the visibility and recognition of their brands. Although there are no silver bullets in public relations, one way to get greater publicity than usual is to leverage news cycles around awareness days, weeks and months. Although the number of such calendar days has significantly increased,Read More

Word of Mouth Marketing: 7 Strategies For Success

July 20th, 2011 | Posted in Business Development

If you’re an independent patient advocate on a budget, you may be struggling with ways to market your business. Word-of-mouth marketing can be an effective way and low- or no-cost tactic for increasing awareness about your business and attracting clients. Here are some ways to increase the presence of your patient advocacy business by word-of-mouth:Read More