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Resources now available on patients’ rights to informed consent, costs for observation status

March 14th, 2017 | Posted in Business Development, Consumer Focus, Insurance Coverage, Professional Skills

Take advantage of updated resources by The Joint Commission (TJC) and the Agency for Healthcare Research and Quality to educate yourself and your clients on patients’ rights concerning informed consent. Also be aware that as of March 8, hospitals must inform patients when they are in the hospital under observation status only, which could costRead More

After Orlando: Keeping family and friends informed without violating HIPAA

September 20th, 2016 | Posted in Consumer Focus, Professional Skills

The aftermath of the shooting rampage in a gay nightclub in Orlando, Fla., in June revealed confusion among providers about what information sharing is permitted with a patient’s friends, family members and caregivers, and what’s prohibited under HIPAA’s privacy rule. Staff at Orlando Regional Medical Center, the hospital where many of the shooting victims wereRead More

Patient safety advocate sees ‘hope and hype’ in digital revolution

April 21st, 2015 | Posted in Professional Skills

Dr. Robert Wachter is a long-time patient safety advocate who has written extensively about the trends affecting quality and safety in health care. Wachter, associate chair of the University of California-San Francisco department of medicine, years ago coined the term “hospitalist” and predicted the rise of that profession. In his new book, “The Digital Doctor: Hope, HypeRead More

Mentoring Programs Can Help Health Care Professionals Improve Competencies

November 20th, 2014 | Posted in Professional Skills

To effectively advocate for patients and help them navigate the system, health care professionals need a broad set of skills. Depending on the setting, they may draw from their knowledge of the regulatory environment, a specific population base, current clinical guidelines, community resources, or new models of care. In addition, navigators and care managers employedRead More

10 Ways to Improve Your Cultural, Linguistic Competence

May 28th, 2014 | Posted in Professional Skills

Understanding the cultural differences that exist among the patient population and being able to provide the same level of care to these patients without compromising their cultural values is an important measure hospitals must undertake if they wish to eliminate the disparities in care that often exist in diverse populations. Given that a population canRead More

Calling Caregivers: Key Strategies for a Demanding Position

January 30th, 2013 | Posted in Professional Skills

Caregivers often feel alone in their circumstances, even though there are well over 30 million in the United States. Advances in medical technology result in more and more individuals being kept alive longer. This longevity places more women and men in stressful caregiving roles, and for longer periods, than at any other time in history.Read More

Q&A: Advocacy, Value-Based Purchasing, and Hospitals’ New Frontier

September 19th, 2012 | Posted in Professional Skills

The U.S. healthcare industry is at a turning point. With mounting pressure from lawmakers, federal agencies and healthcare administrators to improve quality, ensure patient safety and cut costs, healthcare providers will need to be more efficient and cost-effective when providing care – or else risk losing reimbursement payments from the Centers for Medicare & MedicaidRead More

How ‘Motivational Interviewing’ Can Boost Patient Engagement, Health

June 27th, 2012 | Posted in Professional Skills

Motivational interviewing may be the key to boosting patient engagement and positive health outcomes, says a new study published June 25. Motivational interviewing, a counseling tactic in healthcare, psychology and social work, is used for patients who need to make behavioral changes, such as quitting smoking or losing weight. The HealthSciences Institute, a major chronicRead More